Exploring the Role of Digital Transformation in Improving NGO Efficiency and Effectiveness

Abstract

This research explores the impact of digital transformation on the efficiency and effectiveness of Non-Governmental Non-Profit Organizations (NGOs). It examines how digital tools such as data management systems and digital communication platforms improve resource management, internal processes, and transparency within NGOs. By analyzing case studies from NGOs in Uzbekistan and internationally, the study highlights both the benefits and challenges of adopting digital technologies. The findings suggest that digital transformation can significantly enhance the performance, accountability, and transparency of NGOs, helping them better achieve their missions.